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Family Services


Accommodations

Our house accommodates 12 families each night in private bed-rooms with baths. The House also includes a fully equipped kitchen, laundry facilities, play room and lounge areas.

To qualify for a room, the patient must be 21 years or younger and receiving care in Westchester County. There is often a wait list for a room. Rooms are given based on critical nature of the patient and distance from the families' home to the hospital.

Although our actual cost is approximately $119.00 per night per family, we only ask for $15.00 per night per family to stay at our house.We never turn a family away due to inability to pay.

Our House is accessible to our families 24 hours a day, 365 days per year. The office is open seven days per week from 9am-9pm.


Reserving a Room

Contact the House directly to find out if you meet the criteria to stay and discuss how to apply. You can also speak to your social worker in the hospital to request information about the Ronald McDonald House of the Greater Hudson Valley. Please remember each Ronald McDonald House is different and will not necessarily follow the same policies.


Meal Program

We developed our Meals that Heal Program in hopes that we could give our families one less thing to worry about during their stay with us. Individuals, groups of friends, business associates, etc., come to use the House’s kitchen to prepare brunch/lunch/dinner for our families while they stay with us while their child is being treated in the hospital. Food must be prepared on site – this is a guideline enforced by Ronald McDonald House Charities, which oversees all Ronald McDonald Houses.

As a Meals that Heal Program volunteer, you will not only be helping our families but you will also have a great team building experience with you group of friends or business associates. If you don’t enjoy cooking, but would still like to provide dinner for our families, you can contact a restaurant of your choice and order dinner to be delivered to the House.

How the Meals that Heal Program Works:

  • Groups can sign up for meals by clicking the following link and signing up through our Meal Train! http://www.mealtrain.com/?id=m2il3d7uh8tt
  • Due to space - groups should be no more than 10 people.
  • Youth volunteers (younger than 18) must be supervised by an adult.
  • All food must be prepared in the House.
  • Meals are served buffet style. Breakfast/Lunch/Brunch (10AM to 1:00 PM) or Dinner 6 PM.

Volunteer groups provide the following:

  • Prepare to cook for 25-30 people.
  • Purchase all ingredients needed for the meal. (Please bring your receipts on the day of the meal so we can properly record the value of your meal)
  • Aluminum trays, paper towels and tupperware are not mandatory but always welcome ☺

Ronald McDonald House provides the following:

  • Dinnerware, silverware, pots and pans. If you have a particular piece of cookware that you prefer to use, you may bring it with you.
  • Coffee, tea, and soda.
  • Gloves for food prep.

Things you should know:

  • Please do not expect to interact with families as many of them spend the majority of their time at their child’s bedside.
  • Please be respectful of our families: foul language and inappropiate behavior is not allowed.
  • Weapons of any kind, alcohol, and illegal substances are not allowed on the grounds.
  • Smoking is not permitted on our grounds.
  • Shoes and appropriate clothing must be worn at all times.
  • Gloves must be worn at all times when handling and preparing food.
  • We often take pictures of groups as they prepare meals for our families to post on our facebook page – if you or someone in your group would prefer to not be photographed, please let our staff know.
  • When you come to the House you can park in the back driveway (where the dumpster is) off of emergency drive rather than in the children’s hospital parking lot.

Family Support

Non-clinical programs are available to support our families both emotionally and physically on a regular basis. A daily schedule of programs is posted throughout the house. Inquiries can be directed to the House Manager or Evening House Staff.